So i can understand the 'hard sell' on getting them to change their ways.
It sounds like your boss's are old school and do not like change, they probably have a system in place there that works for them and they are resistant to change, maybe their philosophy is 'if it ain't broke don't fix it?' o) The first time i ever saw this was back years ago when the GE SX controller came out when i was working at Yale and the laptop diagnostic interface was first introduced into their trucks. This has been a common practice with all mfg's for a few years now, GE, curtis, danfoss, zapi most likely at the truck mfg engineering departments request. Every controller has a hard coded HM that is not programmable and each inverter/controller has one built in. They can also be programmed into the controller via a diagnostic interface such as a laptop program or handset but these readings that are programmed are only a secondary HM reading.
I believe most electric lifts these days have multiple hour meter readings to track traction, pump, steering, operator presence.
